Refund Policy

Effective Date: 1 May 2025

At Booking Go, we strive to offer the best service experience to all our users. Before subscribing to a paid plan, users can enjoy our platform free of charge for a trial period ranging from 1 month to 1 year, depending on promotional offers, usage type, or other qualifying conditions.

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1. Free Trial Period

• All new users are eligible for a free trial of Booking Go's services.

• The duration of the free trial may vary from 1 month to 1 year, based on factors such as:

  • Promotional campaigns

  • Type of business or usage

  • Referral or partnership programs

• No charges will be made during the free period unless the user chooses to upgrade voluntarily.

• Users will be notified before the trial ends and may choose to subscribe to a paid plan.

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2. Subscription Payments

• After the trial period, continued use of premium features requires a paid subscription.

• Subscription fees are billed as per the selected plan (monthly, quarterly, or annually).

• All payments are processed securely through trusted third-party payment gateways.

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3. Refund Eligibility

Because a free trial is provided before billing, we generally do not offer refunds once a payment has been processed. However, we may issue a refund under the following conditions:

• Duplicate payment due to a technical error

• Accidental upgrade or charge reported within 48 hours

• Service failure due to technical issues on our end that prevent usage

To request a refund under these conditions, please contact us at info@hostji.in within 7 days of the payment.

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4. Non-Refundable Situations

We do not provide refunds for:

• Change of mind after subscription

• Partial usage of the service

• Inactivity during the subscription period

• Subscription cancellations after the billing cycle has started

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5. Cancellation Policy

• Users may cancel their subscription at any time from their account dashboard.

• Upon cancellation, services will remain active until the end of the billing cycle.

• No further charges will be made after cancellation.

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6. Contact Us

If you have any questions regarding our refund or cancellation policy, feel free to contact us:

Email: info@hostji.in
Address: Indore, Madhya Pradesh, India